Shipping and delivery
- We provide delivery service to the main areas in the Kingdom of Saudi Arabia
- Unfortunately, there are some areas where we can't deliver directly, home delivery is not available. Or a delivery service is available at a higher fee
- We also inform you that if the delivery address is out of range, we will have to ask our valued customers to receive the order from the nearest branch of the shipping company.
- Do you have a shipping service outside the Kingdom of Saudi Arabia?
Yes, international shipping is available outside the Kingdom.
- Do I have to pay an additional fee for the shipping and delivery service?
Delivery fees start from 9 riyals to 35 depending on the region
- What is the shipping and delivery period?
- From one to two working days inside Riyadh
- And from two to four working days outside Riyadh
- (Note) Our working days are from Saturday to Thursday
We will use specialized companies to deliver orders.
If you are not available at the specified address, we will deliver the request to anyone present at this address and sign it on the invoice electronically or on a copy of the invoice.
If the address specified by you has been reached and we cannot deliver the order, please contact customer service to schedule another date for the delivery of the order. The company is not responsible for any order that has not been delivered within 5 days from the date of the order.
It should be noted that the incoming calls to your mobile must be answered so that the representative responsible for the delivery can coordinate with you on the date of receiving the order. Please note that the official working days are from Saturday to Thursday, and delivery is not available on Fridays, holidays and public holidays.